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Sony’s Pro BRAVIA Displays Enhance the Experience of ReliaQuest’s Team Members and Customers Across the Country

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Sony’s Pro BRAVIA Displays Enhance the Experience of ReliaQuest’s Team Members and Customers Across the Country
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ReliaQuest is a global cybersecurity company that makes security possible through its GreyMatter security operations platform, with locations in Tampa, Florida; Salt Lake City, Utah; Las Vegas, Nevada; as well as Dublin, London and Pune, India. With new company spaces being created, ReliaQuest decided to obtain new technology and equipment. “At ReliaQuest, our mission is to make security possible, therefore, it’s critical that we have access to the latest technology,” said Regina Marrow, ReliaQuest’s Chief Information Officer & Executive VP of Operations. “On any given day, we are hosting customers from large enterprise companies, and the technology that we are using, and our operating centers, serve as the underpinnings of those interactions. So that technology must be world class and reliable because it reflects our brand. This technology directly impacts the effectiveness of those interactions because consistent experience is crucial for our teammates and customers.”

ReliaQuest ultimately chose a range of 150 Sony pro BRAVIA displays to help suit their business’s needs in their operating centers — the 55 inch, 65 inch, 75 inch, 85 inch, and 100 inch models. As their solutions provider and integrator for the new installations, AVI-SPL provided ReliaQuest with product guidance and delivered on the installation.

According to Marrow, the technology was selected due to its combination of quality, reliability, durability, ease of use and design aesthetic. The displays are used broadly for playing videos and running meetings in their collaboration spaces, huddle rooms, conference rooms, common areas and performance centers, where the company holds their trainings. They’re also used for multi-purpose collaborations with their customers and teammates, and for digital signage in the open areas of their operating centers including in their cafés and reception spaces as well as sitewide communications and company town halls.

The pro BRAVIA’s high quality was especially important to ReliaQuest due to them regularly hosting top leaders at their operating centers for interactions ranging from executive business reviews to trainings. “The high-quality, consistent and reliable experience that we have with the displays gives us peace of mind. We know that they’re going to work every time and the images are crisp, they’re clear, they’re colorful and they’re stable.” said Marrow.

Since ReliaQuest opened its new operating center and installed Sony’s professional BRAVIAs and other technology, the overall experience has been enhanced for their customers and teammates. A perk the company noticed about the pro BRAVIAs was their ability to operate without interactions from the everyday user. ReliaQuest set up their displays so everything could be managed centrally, which is very helpful for their teammates, especially when the displays run on a schedule to maximize the energy efficiency and minimize wear. Due to the pro BRAVIA screen mirroring feature, their employees work collaboratively by utilizing Microsoft Teams. With their company buildings having large windows and being located in areas with natural bright light, the displays have no issues providing good, vibrant image quality — even when it’s midday.

In addition to the pro BRAVIAs’ ease of use benefiting their team members, the displays also benefit ReliaQuest’s customers whether they’re being hosted at ReliaQuest’s locations, or utilizing ReliaQuest’s spaces for their own team meetings.

“As a global security provider for the largest most trusted brands around the world, we understand that quality matters and we take what we do seriously. We wanted a partner that has the same attention to detail that we do and prioritizes the same level of quality and excellence. We align with high-quality, world class companies because we know that helps us in our mission to serve our customers and to make security possible,” said Marrow.